In 2016 the transportation insurer started the kompass program. A three year plan to secure a reliable fundament for the future which can be quickly adapted or expended upon, and in the end be able to keep up with (disrupting) changes in the market. To do this they are undergoing a complete overhaul of their corporate structure, processes and supporting IT components in order to: - Reduce time-to-market for new products. - Increase the ability of management to quickly influence existing processes. - Setup an IT landscape which supports the need for flexibility.
Business Need: In 2016 the transportation insurer started the kompass program. A three year plan to secure a reliable fundament for the future which can be quickly adapted or expended upon, and in the end be able to keep up with (disrupting) changes in the market. To do this they are undergoing a complete overhaul of their corporate structure, processes and supporting IT components in order to: - Reduce time-to-market for new products. - Increase the ability of management to quickly influence existing processes. - Setup an IT landscape which supports the need for flexibility.
Solution: "Ridders van de Weg" is an initiative the transportation insurer started to encourage truck drivers to drive safely while doing their job. During a yearly event the drivers who have been driving without incidents for a certain amount of years receive a medal from one of the four levels of distinction. In order to comply with new regulations concerning personal data they built a new tool to manage subscriptions for the yearly events, match incoming subscriptions to drivers and provide a client-facing portal in which drivers can be registered.
Results: Every app contains specific processes and tasks which are all managed and accessed from a single hub application. This allows task-directed working for all users from one app. By configuring process steps, actions and tasks runtime and steering these processes based on decision rules, this transportation insurer is now able to adapt their processes to new requirements.