Loyalis teamed up with JAM-IT to create IT solutions to multiple business needs.
Business Need: Loyalis teamed up with JAM-IT to create IT solutions to multiple business needs.
Solution: JAM-IT has created multiple pension calculation tools for the Loyalis website, to inform clients who utilize their products. When it comes to sensitive subjects such as their clients’ income, informing them is key.
The pension calculation tools are very user-friendly, making it easy for people to utilize them. Whenever they require any information on their pension supplements, such as what benefits they can expect, all they need to do is go to the website and fill in their personal information. The requested information will be presented to them instantly, and requesting a quote will be just one click away.
In the backend of each of the tools, Loyalis can upload variable data such as interest rates, to ensure that the information stays up to date. Another important feature is the possibility to record how Loyalis has informed their clients and what results this yielded. This is required in order to inform The Netherlands Authority for the Financial Markets.
Maintenance and backup of the tools are provided by JAM-IT. In addition, we will continue to develop the products, so Loyalis and its clients can always be sure of the latest technology.
Results: With the pension calculation tools, Loyalis can offer their clients a more user friendly experience. Clients no longer have to go through complex processes to gain insight into their products and finances. They can easily use the tools to instantly get access to the required information. Moreover, the tools save time for Loyalis in terms of customer service and administrative work.
These tools are a one-time solution, as opposed to outsourcing the otherwise required operations. This leads to an increased efficiency, as well as a higher cost efficiency. Using Mendix, JAM-IT was able to produce the tools faster and more efficiently, which saved Loyalis time and money as well. Furthermore, JAM-IT provides a flexible approach and a fast response to customer needs.