GGZ inGeest relied on an internally developed bed registration tool that was built and maintained by a single employee. The system required extensive manual data entry and forced staff to duplicate information across multiple applications, increasing the risk of errors and inconsistencies. There was no central, real-time overview of occupied and available beds per location, making it difficult for teams to plan capacity effectively. As a result, client allocation was slower and less transparent. Additionally, departments frequently printed unprotected client information, creating significant privacy and security concerns.
Business Need: GGZ inGeest relied on an internally developed bed registration tool that was built and maintained by a single employee. The system required extensive manual data entry and forced staff to duplicate information across multiple applications, increasing the risk of errors and inconsistencies. There was no central, real-time overview of occupied and available beds per location, making it difficult for teams to plan capacity effectively. As a result, client allocation was slower and less transparent. Additionally, departments frequently printed unprotected client information, creating significant privacy and security concerns.
Solution: A modern low-code application was developed to deliver real-time insight into bed occupancy and availability across all locations. The solution integrates seamlessly with both the Electronic Patient Record (EPR) and the intake application, ensuring automatic data processing and eliminating duplicate registrations. Nurses can now easily assign clients to beds through an intuitive interface, while built-in security and access controls prevent the handling or printing of sensitive client data. The platform also provides dashboards and reporting capabilities that support proactive and data-driven capacity planning.
Results: Real-time visibility of occupied and available beds per location, improving clarity and coordination across departments. Faster client allocation, with nurses able to assign clients to beds directly within the application. Significant reduction in manual administration, thanks to automated synchronisation with the EPR and intake app. Improved capacity planning, supported by clear overviews and actionable reports. Higher data quality and fewer errors, as duplicate registrations are eliminated. Enhanced security and compliance, with sensitive client information processed safely and no longer printed in unsecured formats. Greater operational efficiency across the organisation, reducing dependency on a single in-house tool.