For IRIS the ultimate goal is to provide IHC’s beaver vessel customers with a way to minimise downtime. They wanted to accomplish this by delivering operational intelligence about vessels to enable better-informed data-driven decisions and thereby preventing problems rather than solving them. IHC thought about this functionality for a long time. They even started the development, but the other party forgot to include IHC in the development process, and the project failed after 1,5 years of development.
Business Need: For IRIS the ultimate goal is to provide IHC’s beaver vessel customers with a way to minimise downtime. They wanted to accomplish this by delivering operational intelligence about vessels to enable better-informed data-driven decisions and thereby preventing problems rather than solving them. IHC thought about this functionality for a long time. They even started the development, but the other party forgot to include IHC in the development process, and the project failed after 1,5 years of development.
Solution: Ciphix developed a responsive web app, intended for mobile use within a few weeks which gives users access to real-time operational parameters of vessels and projects in different views. These parameters are calculated by combining sensor data retrieved from the ship with manual input from the vessel operator. The sum of these parameters is combined in a daily report which is sent to the owner to update him on the progress of his projects. The app is continuously improved and regular practice is the most crucial factor for optimisations. Mendix enabled fast development of multidevice pages, the use of out-of-the-box widgets allowed for quick representation of data. Easy integrations with other systems using REST APIs and allowing the team to focus on what to build and why, instead of on how to create it.
Results: The technical value was time to market. Ciphix was able to create a workable prototype in weeks. This prototype, or MVP, is now being used in the field to collect feedback from actual users. Business-wise it allowed IHC outrun their competitors in moving towards a more service-centred supplier as well as providing their customers with better advise and support based on newly captured data. Value: IHC provides its customers with the ability to quickly respond to deviations in asset performance and take corrective actions immediately.