At the start of 2023, Quion sought to enhance its services and innovate its offerings, including creating a consumer-facing portal for mortgage holders. Internal developers were occupied with other challenges, making it difficult to find the necessary Mendix expertise. Quion needed a partner who could quickly understand the sector, adapt to their processes, and contribute to the development of a high-quality digital platform. The main objective was to build a solution that allowed mortgage holders to manage their accounts through a smooth, intuitive interface, while ensuring integration with Quion’s internal systems and workflows.
Business Need: At the start of 2023, Quion sought to enhance its services and innovate its offerings, including creating a consumer-facing portal for mortgage holders. Internal developers were occupied with other challenges, making it difficult to find the necessary Mendix expertise. Quion needed a partner who could quickly understand the sector, adapt to their processes, and contribute to the development of a high-quality digital platform. The main objective was to build a solution that allowed mortgage holders to manage their accounts through a smooth, intuitive interface, while ensuring integration with Quion’s internal systems and workflows.
Solution: JAM-IT approached the project pragmatically, beginning with smaller system bug fixes and iterative improvements. This allowed both teams to establish a workflow, understand internal processes, and prepare for the larger consumer portal project. The project included: Defining user stories collaboratively Developing the portal using Mendix Testing and validating functionality on Quion’s side Establishing regular communication via Teams, WhatsApp, Jira, and recurring meetings By combining JAM-IT’s expertise in Mendix development, Java, and full-stack IT processes with Quion’s deep domain knowledge, the teams were able to work efficiently and integrate the consumer portal effectively. The iterative, cooperative approach ensured both technical quality and alignment with business needs.
Results: The collaboration between JAM-IT and Quion has led to a streamlined and successful integration of technology and business processes. Key outcomes include: Rapid onboarding of JAM-IT to Quion’s mortgage products Efficient resolution of bugs and new feature requests Delivery of a functional, user-friendly consumer portal Strengthened collaboration and communication between both teams The project established a solid foundation for continued development and innovation. Both teams are actively planning further enhancements, ensuring that Quion’s digital offerings remain modern, reliable, and user-focused. Looking ahead, JAM-IT and Quion continue to expand their collaboration, with a roadmap full of improvements and innovative features aimed at further transforming the mortgage experience for clients.