The organization faced significant digital friction as HR teams acted as manual intermediaries between SAP SuccessFactors and Adobe Sign. With thousands of annual hires, the lack of connectivity meant HR managers had to toggle between systems for a six-step manual process. This created a visibility black box and increased compliance risks during high-volume periods, such as annual policy distributions.
Business Need: The organization faced significant digital friction as HR teams acted as manual intermediaries between SAP SuccessFactors and Adobe Sign. With thousands of annual hires, the lack of connectivity meant HR managers had to toggle between systems for a six-step manual process. This created a visibility black box and increased compliance risks during high-volume periods, such as annual policy distributions.
Solution: Kinetech implemented a digital orchestration layer using Mendix to serve as a single pane of glass for HR operations. This custom application acts as digital glue, automatically triggering document workflows based on SAP status changes. Key capabilities include a bulk-send engine for mass distributions and secure storage in AWS S3 with strict role-based access controls.
Results: The project validated a compose-over-replace strategy, delivering an enterprise-grade solution in under four months. HR teams shifted from reactive, signature-chasing to proactive management by exception. Leadership now has real-time dashboards for organizational compliance, and the risk of lost documents has been eliminated through automated, immutable audit trails. Full Case Study: https://www.kinetechcloud.com/case-studies/how-haea-connected-sap-and-adobe