Faced with a regulatory requirement from Banco de Portugal to formalise controls over change management and core banking updates (PTFs), BPG needed a structured, auditable solution. The bank required defined approval workflows, risk-level tracking, and full visibility over scheduled maintenance — all within a tightly regulated environment and delivered without disrupting day-to-day operations.
Business Need: Faced with a regulatory requirement from Banco de Portugal to formalise controls over change management and core banking updates (PTFs), BPG needed a structured, auditable solution. The bank required defined approval workflows, risk-level tracking, and full visibility over scheduled maintenance — all within a tightly regulated environment and delivered without disrupting day-to-day operations.
Solution: Dev2Grow designed and built an internal portal on Mendix covering two core regulatory modules: a Change Management system with a structured Kanban workflow, and a PTF management module for tracking, validating and distributing core banking updates with risk classification. The portal also introduced a scheduled maintenance dashboard and an internal communications hub — transforming a compliance requirement into a fully operational, cross-departmental platform used daily across the bank.
Results: BPG achieved full compliance with Banco de Portugal's change control requirements, with an auditable, end-to-end process for managing changes and core banking updates. What started as a regulatory obligation evolved into a strategic internal platform, strengthening operational governance and becoming a central tool for communication and coordination across departments — providing BPG with a scalable digital foundation for its ongoing transformation.