PCP manages over 800 unique product SKUs. Their legacy compliance process relied on tribal knowledge and a massive spreadsheet containing thousands of specific claims. Every label change required a QA specialist to manually cross-reference artwork against this offline list. This manual, opaque workflow became an untenable liability; growth was outpacing verification ability. Furthermore, claim data was "dark," making search-and-find missions for regulatory updates incredibly time-consuming and error-prone.
Business Need: PCP manages over 800 unique product SKUs. Their legacy compliance process relied on tribal knowledge and a massive spreadsheet containing thousands of specific claims. Every label change required a QA specialist to manually cross-reference artwork against this offline list. This manual, opaque workflow became an untenable liability; growth was outpacing verification ability. Furthermore, claim data was "dark," making search-and-find missions for regulatory updates incredibly time-consuming and error-prone.
Solution: Kinetech and PCP evolved Llima, their custom Label Management Application, by integrating two critical components to orchestrate a modern workflow. First, they migrated 800+ claims to a structured, centralized relational database, creating a single source of truth. Second, they deployed a custom AI-powered OCR Agent to give the system "eyes." When new design drafts are uploaded, the AI agent ingests the artwork, identifies text and symbols, and automatically cross-references them against the database to instantly flag discrepancies.
Results: The targeted modernization turned a looming bottleneck into a scalable strategic asset. PCP achieved 100% data centralization, eliminating the fragmented offline spreadsheet and the risk of unscalable tribal knowledge. The automated cross-referencing has slashed manual review time, resulting in faster, more consistent QA with a tightened margin of error. The solution provides a complete digital audit trail, ensuring total material traceability for legal inquiries. Leadership now has the real-time visibility necessary to generate instant regulatory reports across the entire catalog with a few clicks. This AI-powered compliance engine removes operational noise, empowering the QA team to focus their expertise where it is actually required. Read the full case story here: https://www.kinetechcloud.com/case-studies/pcp-label-management